Limited Warranty

Direct any warranty issues with your barbecue island via email to support@americanspas.com .

Warranty Coverage

Manufacturer Warranty

The appliance warranty is extended through the manufacturer of the product. These items include, but are not limited to, refrigerators, umbrellas, accessories, stereos, speakers, televisions, and video players.

Many of these items are delivered with their own manufacturer's warranty. For more information, see their warranties in the owner's information package that was delivered with your barbecue island.

Extent of Warranty

This limited warranty is only valid on barbecue island models delivered in the United States or Canada and extends through the selling dealer to the original purchaser at the original site of installation.

This warranty is non-transferable and may not be extended beyond the above mentioned time frames under any circumstances by any of LMS's representatives.

Warranty Performance

In the event of a malfunction or defect covered under the terms of this warranty, contact either the selling dealer or a local contractor or service technician. Depending on your needs, this may be a contractor qualified to repair stone and tile or a service agent licensed to repair gas or electrical appliances.

In the event the consumer is unable to obtain satisfactory customer service from the selling dealer or service agent, written notification must be given to the LMS Customer Relations Department within 30 days of the reported failure.

There will be no charge for parts on a covered item. Cost of labor is the responsibility of the owner. Shipping and handling charges will apply to all warranted replacement parts. The service agent may assess a reasonable travel or mileage charge per service call.

If LMS determines that repair of a covered item is not feasible, LMS reserves the right to replace the defective merchandise instead. Warranty repair and/or replacement are at the sole discretion of LMS and this warranty does not cover costs therein, including but not limited to: freight, removal, re-installation, etc.

Warranty Limitations

This warranty is void if the barbecue island has been subject to negligence, alteration, misuse, repairs, dings, dents, scratches, or incorrect and/or prohibited applications as specified in the owner's manual.

Gas lines must be installed by a licensed plumber only or local gas company agent. Incorrect electrical installation by unlicensed electricians, service by non-LMS authorized representatives, acts of God, and other cases beyond the control of LMS are not covered by this warranty.

This limited warranty applies only to barbecue islands used for personal, family, and outdoor household purposes. This warranty does not apply to labor charges on barbecue islands, replacement parts, and hardware. This limitation is retroactive and applies to all barbecue islands manufactured from 2000 and hereafter.

Examples of common acts invalidating this warranty include but are not limited to:

• Scratches caused by normal use
• Damage caused by extreme weather conditions (hot, cold, etc.)
• Damage caused by dirt, sand, and/or water damage
• Damage caused by salty and humid conditions (especially in beach or seaside communities)
• Damage caused by continued operation of the barbecue with either known or unknown problems
• Damage caused by direct sunlight
• Damage caused as a result of failure to follow the operating instructions as defined in the owner's manual
• Rental or commercial applications

Disclaimers

LMS shall not be liable for loss of use of the barbecue islands or other incidental or consequential costs, expenses, or damages, which may include, but are not limited to, removal of permanent deck or other custom fixtures or the necessity for crane removal. Any implied warranty shall have duration equal to the applicable warranty stated above.

Natural Stone: Rock, travertine, marble, granite, etc. may be characterized by dry seams, pits, chips, cracks, and fossils that are often filled with grout during installation. These are normal imperfections and are not considered defects.

Legal Remedies

This limited warranty gives you specific legal rights. You may have other rights which may vary from state to state.